HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.

FrontSupport is customer support/helpdesk solution that integrates with ACT and GoldMine. FrontSupport enables you to track and manage customer support issues from the time they are reported to the time they are resolved. In addition to storing and managing your customer support information, FrontSupport integrates your customer support issues with the contact information in your ACT or GoldMine contact databases. This program helps you improve..

The Active Bulletin Custom Screen Saver is an Internet-based screen saver that is ideal for providing promotional and advertizing information to your target market - in real-time! Control the images your customers see. Update your images and text message at any time - remotely - via the Internet. Add hot-links directly to your website, so your customers can stay in touch with you. Customizable with your images, logos, captions, weblinks.

With OsaSync Lite you can synchronize Microsoft Outlook 2000/2002/2003 contacts on your LAN or VPN between four computers. Without needing Exchange server you can collaborate with others and save your customers in a Common Contacts Folder or you can synchronize your contacts folder with your laptop. Changes are automatically reflected in the item on the other computer(s). OsaSync Lite is very easy to install and configure and supports the use o..

TextTak is a network popup message application designed for those occasions when you need to alert a colleague quickly and almost instantly, but don't require the formality and complexity of multi-directory sent and received message storage, as typically found in email applications. For example, it is ideal for when you try to call someone on an internal phone and they are away from their desk or busy with a client.

Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools.

CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound e-mails, help desk tickets, and Web site analytics. Increase sales and reduce support costs. Initiate chats with visitors to drive more sales and leads from your Web site. Monitor visitors to know how many visitors you have at any instance and where each visitor is at on your Web site. Chat with visitors to answer p..