Knowledge base solution for everyone! Do You Provide Customer Support 24/7? Reduce support time and provide answers to your customers questions quickly, with the most time-saving knowledge base anywhere!

Request and Response was designed to allow companies to track user requests. Since ISMRR allows for complete customization, there are no limits on what can be tracked. Simple to use interface! Configure almost all aspects of the program Connect from any remote site Color coding of Requests and Users Advanced searching (SQL and Full Text) Built-in Knowledge Base (regulated by Admin) And much more...

TicketBench Plus lets you design and print tickets, forms, labels, coupons, gift certificates, or any document that requires text, graphics, or serial numbering. TicketBench Plus easily manages complex print runs. You can use one of our predefined templates, or create your own project with ease. TicketBench Plus is our basic program - if you require more features, please consider our TicketBench Pro or TicketBench Enterprise software.

Inventory Manager is a FREE Help Desk and network management program for Windows 95/98/2000/ME/NT. Managing a network involves keeping track of hardware, dealing with faults and users queries, liaising with equipment and service vendors, installing and maintaining software and reporting on the status of the network. Network Inventory Manager Lite is designed to help you do just that.

WinDeskTools is a suite of useful utility programs that can be easily accessed from the desktop. This all-in-one program offers a customizable personal calendar that displays icons as events, and they can be set up easily with options for repeated basis. Public holidays can be imported to the calendar. You can also search events or export them to HTML. Other functionalities include task notes, scheduler for launch program or shut down Windows, ..

Scry is a desktop IN-AND-OUT board, providing an instant reference of who's in or out of your organisation. Ideal for businesses that operate with a LAN, Scry tells you where your colleagues are, without you having to leave your desk. While running Scry, any user on your network simply chooses their status from a list including, "Away from desk", "In a meeting", "Do Not Disturb" and others as well as custom statuses.

TekTracer overcomes limitations of other low-cost helpdesk and Inventory management applications. Its relational database features allow for detailed tracking of software licenses and equipment installation. TekTracer is supplied in versions for Access 97, 2000 and XP. The shareware version is fully usable, however the retail version provides extra features.