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StromaSoft CRM customer service helpdesk + Sales Force Automation

StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0

by StromaSoft Ltd 		Home :: Business :: Helpdesk & Remote PC
Award: Good (4/5)
StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0
StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship with your customer then your missing out in the time and efficiency savings that Call Track CRM can bring to your business.
http://www.StromaSoft.com/product5.asp Buy ($199) / Download (14.3 MB)
CRM, Help desk, Helpdesk, Newsletter, eCRM, Outlook, Telephony, Workflow, tickets, incidents, call center, support calls, support center, customer relationship managements, Call Logging, Instant messaging, Post-it notes, telephone calls, telephone messages, sticky notes, help desk, helpdesk
Popularity Download Avg. User Rating Overall
1% 75% 42%
Downloads: 36 / 5 (total / last month)
Updated: 05-04-2006 06:11:47 GMT
Released: 24-03-2006 
Language: English 
Platform: Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003 
Requirements: SQL Server or Microsoft Access 
Install: Install and Uninstall 
StromaSoft CRM Customer Service Helpdesk - Outlook Edition Reviews
Rating: 4 / 5
Reviewed by: sanjeev kulshrestha (2-Jan-2006 09:39:38 GMT)
Comment:

it is my first time to use this software for personal uses if it is succses full i will try my level to purchase for my customers
Rating: 5 / 5
Reviewed by: Macky (1-Nov-2005 09:37:16 GMT)
Comment:

Just what our IT helpdesk was looking for.
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