Call Center Software

This is the first software on the market for playback of video content that supports all TomTom integrated portable GPS navigation devices: GO, GO 300/500/700/510/710/910, One, One New Edition and Rider, and all TomTom accessories, such as Remote Control and Permanent Docking Kit. Media Center software acts as a video player, and allows playback of pre-converted video files. Ideal solution for TomTom video!

Dictation Buddy is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features: 1) Automatic sound activation 2) Automatic file save on phone hang-up 3) Imbedded text notes and bookmark facility.

MSCExec allows you to call OS command or launch an application right from your script. You can set parameters for the call and check results.

MSCExec allows you to call OS command or launch an application right from your script. You can set parameters for the call and check results.

Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause. Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in the Cute Organizer database then callers name, photo and notes will be shown before you even pick up the phone.

SesamTV™ Media Center is a free multimedia software designed to be used over: - TV: managing all your media through a friendly TV user interface, with a remote control, or - PC: easy-to-use media player that supports many formats and can replace one or more players you‘re using now. SesamTV™ Media Center can be used with a Remote Control. Many types are compatible with SesamTV™ Media Center.

Helpdesk software for your IT helpdesk or Customer Support center. SupportDesk, from House-on-the-Hill Software, allows you to log calls, track call escalation and problem resolution, manage contacts, track inventory, search the integrated knowledgebase, and manage your Service Level Agreements. The software can be customized to your requirements and comes complete with over 130 pre-defined reports, shipped as standard. Optional modules include..

With Booking Manager you could manage your center facility reservation efficiently. It's equally suited to public situations such as Clubs, Sports Center, Universities, or Libraries where facilities needs to be reserved in advanced. Quick and easy to implement Saves receptionist or administrators time Multiple counters with synchronizations Remote staff, users, or members can easily make bookings Designed to integrate with your

Call Recording Machine provides facility to record calls to Hard Disk and can be played whenever required.Provides CLI