Customer Support Software

BLive is an interactive Web meeting and customer support tool designed specifically for software sales, support, and training professionals in small and medium-sized businesses. With BLive you can instantly host a private presentation or meeting with customers, prospects, or trainees without requiring complex software downloads or cumbersome back-end integration - all from the comfort of your own office. BLive is easy to use and gives your sale..

StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message.In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.

CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound e-mails, help desk tickets, and Web site analytics. Increase sales and reduce support costs. Initiate chats with visitors to drive more sales and leads from your Web site. Monitor visitors to know how many visitors you have at any instance and where each visitor is at on your Web site. Chat with visitors to answer p..

We're not exaggerating. This technology is what the Internet was created for. With it you can talk to your customers while you look them in the eye. You can share files and run each others desktops. Do some serious troubleshooting, work out an idea on a white board. And of course email, multipoint conferencing, voice/video...you get the picture. And one more thing you need to know.

Help desk software solutions from sitehelpdesk.com - Designed for any Internal support services, IT service Management or Customer support over the web. integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools.

Customer Manager Buddy 2.1 lets you track leads and customer

Advanced Live Support is an Advanced Portal product offered to any website hosted with us. It enables you to launch a LIVE customer service on your website. With LiveSupport turned on, you can view and chat with your website visitors online.

Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Free for personal use. Multi-user licenses are available. Radix is a true client server application that gives users the flexibility of accessing your data at the office, from a remote location, or even at home.