Etom Software

Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn’t lose customer requests anymore.

IPI.MANAGER assumes full control of job execution by tracking deadlines and reminding employees about expired or outstanding personal tasks. Using such a program is currently the only way for a company to manage tasks being executed. No other form of assigning tasks (orally, by e-mail, or in written form) allows top managers to view a ‘slice’ of all the tasks and activities in progress at any particular moment in time.

A comprehensive network management guide and reference for Telecom, IT and networking professionals. An easy to use training tool for IT students to get an overall picture of network management architechture, frameworks, models, protocols and technologies. All in one chart displays the network management technologies for data networking and telecommunications, such as TMN model, FCAPS, eTOM, BSS/OSS, OAM&P, SNMP/RMON, AAA, IPFIX...