Incident Management Software

The program helps IT departments with change, incident, purchase, asset and dependency management by integrating into existing availability monitoring (HP SIM and GFI NSM) and monitoring availability itself. Generates disk growth prognostics, close customer interaction through e-mail and a web frontend, knowledge base (that assists during incident management), and asset management (based on data collection of Active Directory, WSUS, and more.

Aegis Service Desk is an ITIL based service management system. The following ITIL processes are fully integrated: Incident Management Problem Management Change Management Configuration Management Service Level Management A full Client Management system is also included.

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

Task management together with project management and time management, help us achieve the goals we set. We believe that task management is even more powerful because task is a fundamental unit of anything we do, so if we do something wrong on task level, it will affect the whole project or business plan.

PLP is an easy-to-use program that will help you manage your portal website. Some common areas of PLP usage: realty management, auto management, job management, downloads management, listings management, image galleries, etc. Payed membership is supported.

SaralDent is a fully integrated, comprehensive practice management package for dental clinics. It ensures the health of your practice, allowing you to focus on providing quality patient care. Its graphical user interface is easy to use and understand, minimizing staff training time. The system is flexible and designed to grow with you as your practice grows. It provides you with the tools to run your practice effectively and increase productivity

Project Management Methodology with software tools, templates and processes for Project Managers. MPMM helps you to deliver your projects more successfully. It is perfect for project management, consulting and training. Whether you want to manage a project, deliver a consulting initiative, teach or learn project management, MPMM will help you to adopt a best practice approach. It has all of the tools and templates you need to succeed.

Computerised record and process management using a single secure collaboration and work management environment. Separate your user and associated data and processes into workspaces. Define your own data capture forms and associate with these your own fields and workflow. Provide access to local and remote users using the CMW Web Server.

HIPAA Security Rule Assistant provides HIPAA covered entities a program to learn and understand the HIPAA Security Rule. It contains Risk Analysis worksheet, sample policy templates, sample disaster recovery plan, and a sample Incident Report form. It also has areas to tract actions taken and enter policies and procedures developed to meet the requirements of the rule. You can view the entire rule or portions thereof.